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Customize Saladil - The Customer Support Solution for WordPress

Learn how to easily customize your Saladil powered website by visually editing each element. You'll just need to install and activate the CSSHero WordPress plugin.

About this Plugin

Revolutionize Your Customer Support with Saladil: The Affordable Ticketing System for WordPress

As a small business owner, you know that providing excellent customer support is crucial to your success. The key to delivering this lies in having an efficient and reliable ticketing system. Introducing Saladil, the affordable ticketing system that integrates seamlessly within your WordPress site in just 5 minutes.
Perfect for e-commerce and membership sites, Saladil is the all-in-one platform that offers an effortless helpdesk service to efficiently manage your customer requests.

Effortless Integration and Familiar Interface: Saladil is designed to be easy to integrate into your WordPress site. It is a fully hosted ticketing system, ensuring that your website remains fast and reliable, without consuming your server resources. The user interface is simple and familiar, making it perfect for small businesses. With Saladil, you can manage customer tickets, issues, and feedbacks efficiently and effectively.

What Sets Saladil Apart?

Saladil has earned rave reviews from industry experts such as DJ Billings of WP Mayor and the CSS Hero team!
Some of the standout features of Saladil include:

  1. Instant WordPress Integration: With a simple shortcode, you can integrate Saladil into your chosen page within minutes.
  2. Integrated Email Workflow: Customers receive notifications when an agent responds to a ticket and can reply directly via email.
  3. Top-Tier Security and Reliability: Saladil does not store data in your WordPress database, ensuring the highest industry standards for data security.
  4. Wide Range of Tools: Saladil provides a comprehensive set of tools to streamline your support activity, including canned replies, custom fields, and tags.

WooCommerce Ready:

Saladil is fully compatible with WooCommerce, allowing you to connect your online store and offer your customers an outstanding support experience. The system also includes custom fields, canned responses, ticket tags, custom statuses, guest tickets, email notifications, and more, ensuring that your support process is both efficient and user-friendly.

Pricing and Trial:

Saladil offers a no-credit-card-required 21-day free trial, allowing you to experience the benefits of the platform before committing. The early adopter all-inclusive plan is priced at just $8.25 per month when billed annually, which includes unlimited agents, unlimited tickets, and standard Saladil support.

Enhance Saladil’s Ticketing Experience with CSS Hero Customization

Saladil and CSS Hero are two essential tools for WordPress site owners looking to provide exceptional customer support and user experience.
While Saladil streamlines the ticketing process, CSS Hero brings unparalleled customization options to further enhance your support system’s appearance and functionality.
In this chapter, we will discuss how CSS Hero can be used to tailor the Saladil WordPress plugin, focusing on the ticket submission form and the customer area.

CSS Hero and Saladil: A Powerful Combination for Your WordPress Site

Customizing the Ticket Submission Form with CSS Hero:

The ticket submission form is the first point of contact for customers and guests when they need help or have inquiries. It’s essential to make this form visually appealing and user-friendly, and that’s where CSS Hero comes in. With CSS Hero, you can easily customize the look and feel of the Saladil ticket submission form to match your brand’s identity and improve the overall user experience.

Here are some customization options that CSS Hero offers for the Saladil ticket submission form:

  1. Custom Fonts and Colors: Choose from an extensive library of fonts and colors to give your form a unique, personalized look that aligns with your brand.
  2. Custom Form Fields: Modify the appearance of form fields, including input boxes, dropdown menus, and checkboxes, to make them more visually appealing and accessible for users.
  3. Custom Buttons: Style the submission button to match your brand’s design guidelines and encourage users to submit their tickets.
  4. Custom Layout and Spacing: Adjust the form layout, margins, and padding to create a clean, organized look that is easy for users to navigate.

Enhancing the Customer Area with CSS Hero:

The customer area is where your clients can check the status of their tickets, reply to them, or even submit new ones. A well-designed customer area can significantly impact customer satisfaction and support efficiency. CSS Hero provides numerous customization options to help you create a personalized and functional customer area that enhances the overall support experience.

Here are some ways CSS Hero can help you customize the Saladil customer area:

  1. Custom Ticket List Design: Style the ticket list to improve readability and organization, making it easier for customers to find the information they need.
  2. Custom Ticket Status Indicators: Customize the appearance of ticket status indicators (e.g., “Open,” “Closed,” “Pending”) to help users quickly identify the progress of their support requests.
  3. Custom Reply Section: Modify the design of the reply section to create a comfortable and intuitive space for customers to communicate with your support team.
  4. Custom Navigation: Adjust the customer area’s navigation elements, such as menus, tabs, and links, to create a seamless and intuitive user experience.


Saladil is the perfect solution for small businesses looking to improve their customer support while keeping costs low. With seamless WordPress integration, a familiar interface, and a range of useful features, Saladil offers an efficient and effective way to manage your customer tickets and keep your customers happy. Sign up for a 21-day free trial and experience the benefits of Saladil for yourself today.
Combining the powerful features of Saladil and CSS Hero allows you to create a customized and efficient ticketing system for your WordPress site. By tailoring the appearance and functionality of the ticket submission form and customer area, you can provide a top-notch support experience that keeps your clients happy and loyal to your brand. Embrace the potential of CSS Hero and Saladil together to revolutionize your customer support and elevate your business to new heights.

If you use (or plan to use) this Plugin...

CSS Hero can help you deeply and quickly customize the Saladil Plugin, solving some common issues like:

  • How to customize fonts in the Saladil WordPress Plugin, to make font biggers or change typeface for titles and header texts
  • How to change CSS background image on the Saladil WordPress Plugin and build background fades
  • How to change colors and styles on Saladil WordPress Plugin
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